Frequently Asked Questions

The airlines recommend you arrive at the airport about one to two hours before your flight’s departure time. If you are concerned or have individual questions, contact the airline. At AZO the Airport terminal opens at 4:00 am and the TSA Checkpoint opens at 4:30 am. For flights later in the day TSA opens the checkpoint one-hour before departure time.

Yes, Tailwind has a concessions and gift area on the post-security side and drink and snack concession machines on the pre-security side of the airport. To view the Post-Security concessions area, click here.

The Airport terminal opens at 4:30 am and closes at midnight or 30-minutes after the last flight arrives.

The TSA opens their checkpoint at 4:30 am and closes when the last flight leaves or at 9:00 pm, whichever is earlier. Please be aware that flight delays may alter the schedule.

• All liquids, gels and aerosols must be in three-ounce or smaller containers. Larger containers that are half full or toothpaste tubes rolled up are not allowed. Each container must be three ounces or smaller.
• All liquids, gels and aerosols must be placed in a single, quart-size, zip-top, clear plastic bag. Gallon size bags or bags that are not zip-top such as fold-over sandwich bags are not allowed. Each traveler can use only one, quart-size, zip-top, clear plastic bag.
• Each traveler must remove their quart-sized plastic, zip-top bag from their carry-on and place it in a bin or on the conveyor belt for X-ray screening. X-raying separately will allow TSA security officers to more easily examine the declared items.

If you have any specific questions you can check out a full listing of what is allowed on board at TSA.gov or call 866-289-9673.

You should refer to the TSA Prohibited Items Checklist. If it’s not covered on the checklist, it probably isn’t allowed. For further questions check the TSA website or call their number 866-289-9673.

TSA screens every passenger’s baggage before it is placed on an airplane. While our technology allows us to electronically screen bags, there are times when we need to physically inspect a piece of luggage. TSA has worked with several companies to develop locks that can be opened by security officers using universal “master” keys so that the locks may not have to be cut. These locks are available at airports and travel stores nationwide. The packaging on the locks indicates whether they can be opened by TSA.

You are able to travel with Smart Luggage as long as the battery is removable.

The TSA understands passengers occasionally arrive at the airport without an ID, due to lost items or inadvertently leaving them at home. Not having an ID does not necessarily mean a passenger won’t be allowed to fly. If passengers are willing to provide additional information, we have other means of substantiating someone’s identity, like using publicly available databases. Passengers who are cleared through this process may be subject to additional screening. Passengers whose identity cannot be verified by TSA may not be allowed to enter the screening checkpoint or onto an airplane. Please allow extra time for this process. Visit TSA Identity Requirements for more information.

No one under the age of 18 will be required to show an ID at the TSA check-point. Some airlines have specific policies for children flying alone. Check with your airline before booking a ticket for information on their policy.

Currently, Kalamazoo has vacant hangars available for rent. Prices range from $175-$900. Some hangars include electricity within the rent price, some do not. For specific details, visit our hanger information page or contact our Airport Administration Office at 269-388-3668. Click here to see the t-hangar wait list.

For lost luggage questions, contact your airline’s lost luggage centers listed below:

• American Airlines: 1-800-535-5225 or visit AA Baggage Status Website
• Avelo Airlines: 346-616-9500 or visit Avelo Airlines Website
• Delta: 1-800-325-8224 or visit Delta’s Baggage Status Website

It depends on the airline. Ask the ticket counter of the airline your package is coming in on — they will be able to direct your package to where you want it to go or instruct you on what you can do to get it to your final destination.

We do not offer rides, and we are unaware of any local business that does. You might want to do a search to check local companies that have started, but the only ones we know of are based in Detroit, MI.

The airport does not offer currency exchange services. Check local travel agencies or with your bank.

Each airline has their own policy for traveling pets and it is important for the traveler to know them. American Airlines / Avelo Airlines / Delta Air Lines / Transportation Security Administration

Yes. For lost items on airport property contact 269-345-3110. If the item was left in a rental car or the airplane you will need to contact them directly.